Quiz 1

Managing Organisations

Question 1
Marks: 1
The __________ culture is characterised by loyalty, commitment and fitting into the group.
Choose one answer.

a. fortress

b. sporting team

c. jungle

d. free-agents

e. club
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
The use of specialisation to produce more and better work with the same level of effort is consistent with the administrative management principle of:
Choose one answer.

a. unity of command

b. unity of direction

c. scalar chain

d. division of work

e. none of the above
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
The unwritten rules and perceptions surrounding relationships among people and between employees and management is known as the social contract.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
What is the main reason why symbolic leadership is successful in organisations?
Choose one answer.

a. Because symbolic leadership ties in closely with corporate ‘symbols’.

b. Because they are efficient at working behind the scenes.

c. Because symbolic leaders are unclear in their methods, and therefore interesting to study.

d. Because executives are watched by employees.

e. They are not seen as successful at all.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
The technological dimension includes the general economic health of the country or region in which the organisation operates.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Which of the following is NOT a part of adapting the organisation to changes in the environment for coping with high environmental uncertainty?
Choose one answer.

a. boundary-spanning roles

b. advertising/public relations

c. mergers/joint ventures

d. flexible structures

e. all of the above are a part of organisational response in adapting the organisation to changes in the environment
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Which of these are included in an organisation’s task environment?
Choose one answer.

a. suppliers

b. accounting procedures

c. technology

d. government

e. demographic characteristics
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
Those issues that surround the allocation of scarce resources may be referred to as:
Choose one answer.

a. legal forces

b. economic forces

c. political forces

d. psychological forces

e. social forces
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
The assembly line in Cadbury’s chocolate factory in Tasmania is most consistent with which of the following general principles of management?
Choose one answer.

a. unity of command

b. division of labour

c. unity of direction

d. scalar chain

e. quality control
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
The sporting team culture:
Choose one answer.

a. is focused on loyalty, commitment and fitting into the group

b. hires young recruits for long-term employment with steady growth in the structure, but no crossover of divisions

c. makes high-risk decisions with fast feedback from the environment

d. develops as a reaction to changes in the environment for survival

e. all of the above
Correct
Marks for this submission: 1/1.
Question 11
Marks: 1
A state government inspection has required your company to upgrade its pollution abatement equipment in the production of bleached kraft pulp. What dimension of the external environment has influenced these upgrades?
Choose one answer.

a. technological dimension

b. legal-political dimension

c. task dimension

d. sociocultural dimension

e. economic dimension
Correct
Marks for this submission: 1/1.
Question 12
Marks: 1
The study of management traditionally has focused on factors external to the organisation.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 13
Marks: 1
Maintaining information links is an activity consistent with the __________ role.
Choose one answer.

a. leader

b. spokesperson

c. figurehead

d. monitor

e. liaison
Incorrect
Marks for this submission: 0/1.
Question 14
Marks: 1
__________ is a technique for influencing the environment to make it more compatible with organisational needs.
Choose one answer.

a. boundary-spanning roles

b. Political activity

c. Flexible structures

d. Mergers/joint ventures

e. Forecasting
Correct
Marks for this submission: 1/1.
Question 15
Marks: 1
Which of the following is a functional manager?
Choose one answer.

a. project manager

b. first-line manager

c. vice-president

d. financial vice-president

e. two of the above
Correct
Marks for this submission: 1/1.
Question 16
Marks: 1
What does a symbolic leader do?
Choose one answer.

a. He/she is the figurehead of the organisation.

b. Uses symbols and signals to influence corporate culture.

c. Serves as a reference for the rest of the organisation.

d. All of the above.

e. Two of the above.
Correct
Marks for this submission: 1/1.
Question 17
Marks: 1
Total quality management infuses quality values throughout top-level managerial activities within an organisation.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 18
Marks: 1
__________ is the set of key values, beliefs and understandings shared by members of the organisation.
Choose one answer.

a. Structure

b. Strategy

c. Empowerment

d. Transparent book-keeping

e. Culture
Correct
Marks for this submission: 1/1.
Question 19
Marks: 1
Scientific management developed a standard method for performing each job.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 20
Marks: 1
According to Mintzberg, which of the following is an interpersonal role?
Choose one answer.

a. spokesperson

b. liaison

c. negotiator

d. monitor

e. disturbance handler
Correct
Marks for this submission: 1/1.
Question 21
Marks: 1
The __________ environment represents the outer layer of the environment and affects organisations __________.
Choose one answer.

a. task; indirectly

b. general; directly

c. internal; directly

d. internal; indirectly

e. general; indirectly
Correct
Marks for this submission: 1/1.
Question 22
Marks: 1
An example of a legal-political force would be when a government passes a law that prohibits organisations from polluting the environment.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 23
Marks: 1
__________ is an effort to spot trends that enable managers to predict future events.
Choose one answer.

a. Flexible structure

b. boundary-spanning role

c. Mechanistic structure

d. Forecasting

e. Joint venture
Correct
Marks for this submission: 1/1.
Question 24
Marks: 1
The current management trend towards the empowerment of employees has led many companies to place less emphasis on top-down control.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 25
Marks: 1
The implementation of small incremental improvements in all areas of the organisation on an ongoing basis is referred to as:
Choose one answer.

a. benchmarking

b. empowerment

c. systems theory

d. contingency perspective

e. continuous improvement
Correct
Marks for this submission: 1/1.
Question 26
Marks: 1
__________ is the management function concerned with monitoring employees’ activities, keeping the organisation on track toward its goals and making corrections as needed.
Choose one answer.

a. Resource allocation

b. Planning

c. Controlling

d. Efficiency

e. Organising
Correct
Marks for this submission: 1/1.
Question 27
Marks: 1
The bureaucratic model developed by Max Weber emphasised efficiency instead of effectiveness in organisations.
Answer:
True False
Correct
Marks for this submission: 1/1.
Question 28
Marks: 1
An object, act or event that conveys meaning to others is referred to as a:
Choose one answer.

a. symbol

b. slogan

c. story

d. hero

e. culture
Correct
Marks for this submission: 1/1.
Question 29
Marks: 1
The human relations movement emphasised the satisfaction of customers as a means to promote company image and thus encourage worker satisfaction.
Answer:
True False
Incorrect
Marks for this submission: 0/1.
Question 30
Marks: 1
Leadership involves the use of influence to motivate employees to achieve the organisation’s goals.
Answer:
True False